Reviews

All good very modern coved safe been going for year and had no treatment for few years I see hygienist & dentist

I have been a customer of this practice since long before it was first established under the present owners. Previously it was very run down and lacking in facilities. I have seen it transformed into a first class facility; lacking in nothing to provide what I believe may be the best treatments available. Customers are greeted by polite and helpful staff and in my experience they "go over the top" to ensure satisfaction in all aspects of the treatment required. You get what you pay for! I am very pleased with the service that my wife and I have received since joining the practice.

They decided to continue taking money from customers during a pandemic when services weren't accessible. A lot of other company's froze direct debits. I wouldn't of minded if I wasn't made redundant and had spare funds to throw. They'll happily take your money but you wont have a response for months on end if you're due a refund!! Poor customer service.

Been with this dental practice for the last 20+ years, since I was a toddler and can’t say anything wrong about them! All are lovely and very welcoming the minute you step through the door. Dr Patel is a wonderful dentist! Would definitely recommend going there!!

Today, my daughter got caries removal and a crown on one of her teeth. The treatment went well, and we got so happy with the results. Special thanks to Sumeeta, Dr. Aggarwal, and Monica for the great job done.

I have started my journey to better dental health during lockdown, and I have to say that everyone in the practice has been so helpful. I can't rate Frays Dental enough, especially Dr. Nishma, who has been so caring and professional.

I have been going to Frays for the past couple of years following a very bad experience from a previous practice. Frays have been amazing, always so welcoming, friendly, reassuring and helpful. I have been seeing Sanjeet on a regular basis and can honestly say she is the nicest hygienist I’ve ever seen. Sanjeet is always keen to make sure you are happy and fully understand what is being explained and is very happy to answer as many questions as you may have. I never feel I’m being rushed and feel completely comfortable at all times. Mr Panesar has to be the friendliest, happiest dentist I think I’ve ever had the pleasure of meeting and definitely takes away any anxiety you may have. I would definitely highly recommend him to anyone who has worries about visiting the dentist. Brilliant practice and I don’t have a bad word to say

Top class dentist and hygienist, I've been a patient of frays for almost 10 years and they are honestly the best dentist I have ever visited. Professional, compassionate, caring. Even though I've moved away from the area I still drive to uxbridge they're worth it and I've now got my kids signed up with them as their approach and commitment to preventative dentistry is the way forward.

Front desk employees were very nice and polite. The dentist was very patient centered in the sense that she explained to me what was wrong and how to fix it. Definitely recommend this place if your looking for a good dentist.

My experience with Frays Dental Centre has been amazing. Firstly, the reception from the staff is warm and very friendly. They make you feel comfortable the moment one steps into the centre. They are very much on time with their service and there is no waiting. Absolutely a clean, tidy, and professional Dental Centre. My dentist and Hygienist are the best I have ever had in my life that is Nishma and Monica. The office manager Sumeeta is so professional and swift in her service, it is amazing. Honestly, I have even recommended Frays Dental to my relatives and friends and even colleagues at work. I am very fortunate to have them as my dentist and would recommend everyone to come and try their experience and you will find out for yourselves. I am a very happy and satisfied customer.

As a person with a phobia of any dental practice and the smells which bring back the bad memories of my youth(like so many others I am sure). This truly was amazing, Mr Aggarwal was so calm, spent time talking to me, the nurses chatted too. He invited me back the next day to meet the lady (forgot her name sorry) who will be sedating me.(yes I really need it) There was no rushing me out the door, they were getting to know me. I cried I hugged because for the first time in 50 years I felt comfortable and positive. And a big thank you to the girls on reception where customer care begins. Thank you

Poor customer service.

Very good dental care the most caring and sincere I've had in a very long time godbless them I had two extractions due to poor dentistry from the feel good dentist down the road . The receptionist staff and dentist were very kind and reassuring and honest he was quick and it was done with ease.

My family and I have been using Frays for nearly 10 years now, they have always provided excellent service and advice. Highly recommended.

I have used Frays surgery for longer than I would care to admit but I have always received great care from a great team of doctors, backed up by friendly and committed hygienists and conscientious administrative and reception staff. If you are looking for a great dental practice, Frays provide a first rate service at a reasonable price.

My family has been coming to Frays for several years - we have received fantastic treatment - Dr Parikh always explains everything very carefully and is especially great with the kids and ensuring they feel comfortable.

My whole family has been coming to this practice for 20+ years. The atmosphere in the practice is calm and friendly. There is a helpful focus on prevention of dental problems, whilst in emergencies (of which I have sadly had a few!) the response has always been excellent.

I have been coming to the frays dental practice for many years and always had great service

I have been having extensive dental treatment for several years now and have been incredibly relieved that, an otherwise daunting amount of dental treatment has been handled with such care by Dr Goutam. His expertise and ability to explain exactly what is needed has been exemplary. The practice as a whole is very friendly and very clean. I highly recommend this practice.

This clinic is fantastic. I cannot commend the staff enough for their skills, professionalism and service. Their commitment and patient-orientated approach makes any consultation or appointment an entirely stress-free and positive experience!

This has to be one of the best dental practices in the London borough of Hillingdon if not West London. A very family type atmosphere with a highly professional team from very experienced dentists, hygienists right through to a wonderful front line staff. I particularly recommend their prevention plan which works out as great value for money and helps your teeth in the medium to long term.

I will not call this place a dental clinic but a shop full of unprofessional people. From receptionist to the doctor, all of them are confused and dont know what they are doing. I would prefer staying at home with pain than going to these children. Shame on you

Always receive prompt and thorough treatment. A very welcoming environment.

This dentist charged my wife £65 to look at her broken tooth and would not take it out. Sent her to another dentist miles away who easily took the tooth out for £120. I would never recommend this practice

I first contacted Frays Dental Practice 6 years ago on Xmas Eve, due to a fractured tooth which finally broke, from approximately 25 years ago playing football. Not only did Dr Nishma Parikh my Dental Practioner then & now, leave her family to attend the practice to perform an emergency extraction for me, it set me off on a journey since then, to maintain the health of my teeth & gums. Over the next 5-6 years I must have had some sort of dental treatment at least 40-60 times, which is a result for not going, (not bad for someone who had a bit of a phobia to going to the dentists, where before I could count on one hand how many times I had visited a dentist in the previous 25 years, but then you see the bad results of not going). Luckily Nishma put me at ease from day one, that is probably why I continued my treatment till now. After a long detailed consultation with her & expert advice, she also recommended & referred me to an excellent orthodontist Raman Aulakh. It took 3-4 years of all sorts of dental treatment, replacing silver fillings for white ones, onlays, a bridge (yet to be fitted) regular hygiene treatments (from Sanjeet & Monica) orthodontal treatment, extraction of teeth that didn't drop from childhood years & were still in the gum, together they have transformed my teeth, to the point where from 2 years ago at every opportunity I smile to people I am speaking with, so everyone (even my own family) can see how healthy, aesthetically pleasing & white my teeth are, which I receive many positive comments about. You can see people's eyes drawn to my mouth whenever I speak/smile. Whenever I do receive these positive comments, (which since all of the dental work, I haven't received any negative ones), if asked, I always inform them of what, who & where my dental treatment took place. The reception team lead by Sumeeta are very professional, informative & helpful, with scheduling appointments. I've been an Uxbridge resident for 15 years & so happy that my dental practice is in walking distance of my home. However 6 years down the line, the work doesn't stop now, as I said before, I still have one more bridge to be fitted & also continues at a minimum of 2/3 hygienes & check ups per year, which people must be knowledgeable about, teeth are one of the barometers of ones health! Thank you Nishma & Frays Dental Practice for restoring, maintaining the health & referral to the orthodontist for aesthetical treatment, of my teeth!

I am a patient of Dr Goutam and have been with this Practice for many years. I have always received excellent professional caring treatment and customer service.