All good very modern coved safe been going for year and had no treatment for few years I see hygienist & dentist
All good very modern coved safe been going for year and had no treatment for few years I see hygienist & dentist
I am in the middle of multiple treatments and it has been amazing how well I've been treated/handled. I feel like a valued person to them rather than just an everyday customer. The explain everything so clearly so you actually know what's going on rather than just listening to dental lingo. 100% recommend!
I have been with frays dental since I was a baby and genuinely can't say anything bad about the staff or the experience. The staff are so welcoming and the environment is comforting. I would also highly recommend Dr Patel, very experienced and always super friendly. Even during the covid-19 pandemic they have done an amazing job at providing a safe experience for all clients. Would recommend this dental practise to all!
I have been a customer of this practice since long before it was first established under the present owners. Previously it was very run down and lacking in facilities. I have seen it transformed into a first class facility; lacking in nothing to provide what I believe may be the best treatments available. Customers are greeted by polite and helpful staff and in my experience they "go over the top" to ensure satisfaction in all aspects of the treatment required. You get what you pay for! I am very pleased with the service that my wife and I have received since joining the practice.
Very professional environment from the receptionists to the doctor . Got a filling done and the doctor was top drawer . A little bit on the expensive side but you pay for what you get . Will definitely be going back for further treatments .
They decided to continue taking money from customers during a pandemic when services weren't accessible. A lot of other company's froze direct debits. I wouldn't of minded if I wasn't made redundant and had spare funds to throw. They'll happily take your money but you wont have a response for months on end if you're due a refund!! Poor customer service.
I’ll be honest I hate going to the dentist but everyone at this practice is so professional as well as being friendly and caring. They all put themselves out to make me feel as comfortable as possible and I wouldn’t even try anywhere else. There are specialists for every need which helps me feel confident I am in the best possible hands
Been with this dental practice for the last 20+ years, since I was a toddler and can’t say anything wrong about them! All are lovely and very welcoming the minute you step through the door. Dr Patel is a wonderful dentist! Would definitely recommend going there!!
What a lovely experience i had. I want to thank Mr balwinder Panesar for the advised he gave to me and to Miss Sanjeet Dhillon for being patient with me. I felt the practice was so professional from start to finish with such helpful staff. This will be my permanent dental practice from now. I will highly recommend if you want best service then please come here. I'm a happy customer all smiles. :)
Today, my daughter got caries removal and a crown on one of her teeth. The treatment went well, and we got so happy with the results. Special thanks to Sumeeta, Dr. Aggarwal, and Monica for the great job done.
Dr Panesar has been my dentist for over 15 years. He now treats my wife and our 3 kids. Never had any cause for complaint. Always very helpful and accommodating.
I have started my journey to better dental health during lockdown, and I have to say that everyone in the practice has been so helpful. I can't rate Frays Dental enough, especially Dr. Nishma, who has been so caring and professional.
Super friendly, very thorough clean by hygienist & every attempt made to avoid invasive procedures.
I have been going to Frays for the past couple of years following a very bad experience from a previous practice. Frays have been amazing, always so welcoming, friendly, reassuring and helpful. I have been seeing Sanjeet on a regular basis and can honestly say she is the nicest hygienist I’ve ever seen. Sanjeet is always keen to make sure you are happy and fully understand what is being explained and is very happy to answer as many questions as you may have. I never feel I’m being rushed and feel completely comfortable at all times. Mr Panesar has to be the friendliest, happiest dentist I think I’ve ever had the pleasure of meeting and definitely takes away any anxiety you may have. I would definitely highly recommend him to anyone who has worries about visiting the dentist. Brilliant practice and I don’t have a bad word to say
I've had extraction work done before from another dentist that I have been with for many years. Nishma Parikh took care of me and my extraction in the shortest time I have ever experienced. This is my third appointment with this Dental Surgery and its changed the way I think about the dentist. In the past I've been really fearful about visiting the dentist Nishma has made my experience truly inviting and she has taken away my fear.
Top class dentist and hygienist, I've been a patient of frays for almost 10 years and they are honestly the best dentist I have ever visited. Professional, compassionate, caring. Even though I've moved away from the area I still drive to uxbridge they're worth it and I've now got my kids signed up with them as their approach and commitment to preventative dentistry is the way forward.
Very Professional service starting from the Reception Desk (Sam) to the Dentist Balwinder P and the nurses - Great knowledge base and experience of Dentistry - a very comfortable enviroment for my mum
Front desk employees were very nice and polite. The dentist was very patient centered in the sense that she explained to me what was wrong and how to fix it. Definitely recommend this place if your looking for a good dentist.
What an amazing dental practice. When I approached Fray's my teeth were,to say least disgusting, affecting my confidence and every aspect of my personal life. Thanks to Fray's my life is back on track and my teeth are amazing. This is all down to the experience of the whole team working together and informing me every step of the way with the treatment I needed. Truly amazing. The practice is, to say the least of the utmost hygienic standards, appointments are made to suit you not the practice. I cannot recommend this practice highly enough. Having moved some 178 miles round trip I still attend this dental practice, which says a lot in my recommendation of them.
My experience with Frays Dental Centre has been amazing. Firstly, the reception from the staff is warm and very friendly. They make you feel comfortable the moment one steps into the centre. They are very much on time with their service and there is no waiting. Absolutely a clean, tidy, and professional Dental Centre. My dentist and Hygienist are the best I have ever had in my life that is Nishma and Monica. The office manager Sumeeta is so professional and swift in her service, it is amazing. Honestly, I have even recommended Frays Dental to my relatives and friends and even colleagues at work. I am very fortunate to have them as my dentist and would recommend everyone to come and try their experience and you will find out for yourselves. I am a very happy and satisfied customer.
Frays dental are an amazing dental practice. I have been with Frays dental for around eight years now. Over that period of time I have been treated with dignity, gentleness, compassion, care and respect. I was particularly impressed with the treatment I received recently when I suffered a sudden toothache. The offending tooth was treated thoroughly and effectively and with speed. Treatment plans are discussed with patients and their views are pivotal to the treatment delivered. I particularly like the way the senior members of staff treat their staff I wholeheartedly recommend this practice
As a person with a phobia of any dental practice and the smells which bring back the bad memories of my youth(like so many others I am sure). This truly was amazing, Mr Aggarwal was so calm, spent time talking to me, the nurses chatted too. He invited me back the next day to meet the lady (forgot her name sorry) who will be sedating me.(yes I really need it) There was no rushing me out the door, they were getting to know me. I cried I hugged because for the first time in 50 years I felt comfortable and positive. And a big thank you to the girls on reception where customer care begins. Thank you
This has been my dentist for some considerable time now. When I first came my teeth were in a very poor condition. Careful work restored them to stability. With a focus on prevention and a policy of minimum intervention I can hope to keep my teeth in a sound state. The professionalism of the staff, dentist, nurses and hygienist is second to none and the friendly informality of the reception staff puts me at my ease.
Poor customer service.
I have been coming to Frays for 15+ years and can fully recommend them. The practice has a really good focus on prevention but if it turns out any treatment is needed the options are clearly explained, no pressure is applied to take action and having had to have some dental work done I have been impressed by the quality of the work. My young kids fell really relaxed coming here as it has a really friendly
Very good dental care the most caring and sincere I've had in a very long time godbless them I had two extractions due to poor dentistry from the feel good dentist down the road . The receptionist staff and dentist were very kind and reassuring and honest he was quick and it was done with ease.
I have used the Frays Dental Clinic for over 10 years and I have been impressed both with the level of service and professionalism of the staff. I have also seen the continual investment that they have put into the clinic and the high quality dental practice that has emerged. Frays has taken a preventative dentistry approach and seem to be very much aligned to delivering a service for the community.
My family and I have been using Frays for nearly 10 years now, they have always provided excellent service and advice. Highly recommended.
I’ve been a customer of Frays Dental and have to say it has the best skilled staff/consultants from the front desk secretary, hygienist, gum specialist. Everyone is committed to providing the best possible service.
I have used Frays surgery for longer than I would care to admit but I have always received great care from a great team of doctors, backed up by friendly and committed hygienists and conscientious administrative and reception staff. If you are looking for a great dental practice, Frays provide a first rate service at a reasonable price.
I have been coming to this surgery for 50 years! when Mr. Townsend retired, i stayed here became Mr. aggarwal's patients. everybody who works here is so nice, kind, friendly and they all know me. it makes coming to the dentist a pleasant experience and it certainly helps!
My family has been coming to Frays for several years - we have received fantastic treatment - Dr Parikh always explains everything very carefully and is especially great with the kids and ensuring they feel comfortable.
I've been coming here for 16 years and only have praise for all the staff, from Dentists to receptionists. They are all very kind and professional. Everything is explained including treatment plans. Dr Charisma Patel is fantastic and my family wouldn't go anywhere else even though we travel there from Slough.
My whole family has been coming to this practice for 20+ years. The atmosphere in the practice is calm and friendly. There is a helpful focus on prevention of dental problems, whilst in emergencies (of which I have sadly had a few!) the response has always been excellent.
I have been coming to this surgery for many years and have found it modern, friendly, and professional. The dentists are always clear in explaining treatment options and working with you. I would recommend. Diana Snoddy
I have been coming to the frays dental practice for many years and always had great service
Always care and service of the highest order. Recommend without hesitation
I have been having extensive dental treatment for several years now and have been incredibly relieved that, an otherwise daunting amount of dental treatment has been handled with such care by Dr Goutam. His expertise and ability to explain exactly what is needed has been exemplary. The practice as a whole is very friendly and very clean. I highly recommend this practice.
We visited Nisha Parikh at Frays Dental Clinic for my son to have a check up after his baby teeth fell out. We had an excellent experience with the clinic and the dentist. The appointment was on time,. Nishma explained things clearly and gave great advice which we have since followed and now my son has excellent teeth. Would recommend, thank you!
This clinic is fantastic. I cannot commend the staff enough for their skills, professionalism and service. Their commitment and patient-orientated approach makes any consultation or appointment an entirely stress-free and positive experience!
A really great one stop shop for all your dental requirements, efficient, kind, caring, very very clean and hygienic. I see Dr Goutam, highly recommended dentist and practice
This has to be one of the best dental practices in the London borough of Hillingdon if not West London. A very family type atmosphere with a highly professional team from very experienced dentists, hygienists right through to a wonderful front line staff. I particularly recommend their prevention plan which works out as great value for money and helps your teeth in the medium to long term.
As someone who has a dentist phobia, I cannot speak highly enough of the treatment I receive both from my dentist and hygienist at Frays Dental Centre. I have had a lot of work carried out over a couple of years and my teeth have never felt or looked better. Beyond the ordinary dental care, I have received treatment for sleep apnea which has made a big difference to my well being. I highly recommend the service I receive from Frays Dental Centre
I will not call this place a dental clinic but a shop full of unprofessional people. From receptionist to the doctor, all of them are confused and dont know what they are doing. I would prefer staying at home with pain than going to these children. Shame on you
I have been a patient at Frays Dental in Uxbridge for almost two years and I can honestly say I couldn't have been wishing for a better experience. I have always been made welcome and comfortable by all the staff, they are simply amazing. I had extensive treatment, including surgery and I was constantly consulted about every aspect of it, which I really appreciated. I can especially recommend Dr Aggarwal, he is incredibly knowledgeable, caring and patient, the best dentist anyone can wish for! I'm always happy to go back for check ups and further treatments and I can only thank the wonderful staff to make each and every visit pleasant and relaxed.
Always receive prompt and thorough treatment. A very welcoming environment.
I have been attending Frays Dental Centre for about 10 years for a number of problems. I have found the care I have received to always be of the highest quality and Dr Goutam's approach to be very caring. He always explains everything well and takes exceptional care, especially with injections. It makes me -a previous dentist avoider - to be (almost!) happy to be there. I would not hesitate to recommend him and the rest of the practice.
This dentist charged my wife £65 to look at her broken tooth and would not take it out. Sent her to another dentist miles away who easily took the tooth out for £120. I would never recommend this practice
I hadn’t been to a dentist for years, I was in so much pain I made an emergency appt at Frays. I hadn’t been there before. I was seen by Mr Panesar. I have to admit I was petrified. Mr Panesar and all the staff are amazing. I always thought it would cost thousands to be able to smile, talk to people without feeling embarrassed about my teeth. I discussed with Mr Panesar my budget and what I would like to achieve, he was so understanding and kind. Now I am happy to have my picture taken and SMILE. I am in my 60s, I hadn’t been to a dentist for 15 yrs because of the terrible treatment I had received. When I first went to Frays I used to shake when I sat in the chair, thanks to Mr Panesar and his amazing assistants I now look forward to going.
I first contacted Frays Dental Practice 6 years ago on Xmas Eve, due to a fractured tooth which finally broke, from approximately 25 years ago playing football. Not only did Dr Nishma Parikh my Dental Practioner then & now, leave her family to attend the practice to perform an emergency extraction for me, it set me off on a journey since then, to maintain the health of my teeth & gums. Over the next 5-6 years I must have had some sort of dental treatment at least 40-60 times, which is a result for not going, (not bad for someone who had a bit of a phobia to going to the dentists, where before I could count on one hand how many times I had visited a dentist in the previous 25 years, but then you see the bad results of not going). Luckily Nishma put me at ease from day one, that is probably why I continued my treatment till now. After a long detailed consultation with her & expert advice, she also recommended & referred me to an excellent orthodontist Raman Aulakh. It took 3-4 years of all sorts of dental treatment, replacing silver fillings for white ones, onlays, a bridge (yet to be fitted) regular hygiene treatments (from Sanjeet & Monica) orthodontal treatment, extraction of teeth that didn't drop from childhood years & were still in the gum, together they have transformed my teeth, to the point where from 2 years ago at every opportunity I smile to people I am speaking with, so everyone (even my own family) can see how healthy, aesthetically pleasing & white my teeth are, which I receive many positive comments about. You can see people's eyes drawn to my mouth whenever I speak/smile. Whenever I do receive these positive comments, (which since all of the dental work, I haven't received any negative ones), if asked, I always inform them of what, who & where my dental treatment took place. The reception team lead by Sumeeta are very professional, informative & helpful, with scheduling appointments. I've been an Uxbridge resident for 15 years & so happy that my dental practice is in walking distance of my home. However 6 years down the line, the work doesn't stop now, as I said before, I still have one more bridge to be fitted & also continues at a minimum of 2/3 hygienes & check ups per year, which people must be knowledgeable about, teeth are one of the barometers of ones health! Thank you Nishma & Frays Dental Practice for restoring, maintaining the health & referral to the orthodontist for aesthetical treatment, of my teeth!
They called me back to postpone my appointment, which I agreed to. Didn't have my appointment in the system when I arrived on the day Receptionist looked absolutaly clueless & made lame excuses about the system being old. Waste of my time.
I am a patient of Dr Goutam and have been with this Practice for many years. I have always received excellent professional caring treatment and customer service.
I have been coming to this practice for 23 years
105-107 Belmont Rd,
Uxbridge UB8 1QX,
Mon : 9:00 am – 8:00 pm
Tue : 9:00 am – 6:00 pm
Wed : 9:00 am – 8:00 pm
Thu : 9:00 am – 6:00 pm
Fri : 9:00 am – 6:00 pm
Sat : 9:00 am – 2:00 pm
Sun : 9:00 am – 2:00 pm
(By prior arrangement)